Shipping Policy

Kelowna Fashion is committed to providing all customers with fast and reliable shipping. This shipping policy outlines delivery times, costs, and procedures to ensure an optimal shopping experience.

Delivery Times

Kelowna Fashion strives to ship all orders within 24 to 48 hours after purchase confirmation. Once shipped, orders typically arrive within 5-14 business days, depending on various factors such as:

  • Weather conditions

  • High-demand periods (e.g., holidays)

  • Customs procedures (if applicable)

Free Shipping

Kelowna Fashion offers free shipping on all orders. Regardless of the order amount or your location, you will not be charged shipping fees. This reflects our commitment to making your shopping experience as easy and enjoyable as possible.

Shipping Process

All orders from Kelowna Fashion are shipped directly from our supplier. This approach helps us reduce processing times and ensures that you receive your products as quickly as possible. Additionally, it allows us to maintain strict quality control over every item shipped.

Order Processing

  • Once your order is placed, you will receive a confirmation email with all purchase details.

  • Orders are processed and shipped within 24 to 48 hours.

  • Once your order has been shipped, you will receive an email with a tracking number, allowing you to easily track your package.

Tracking Orders

Kelowna Fashion provides tracking information for all orders. The tracking number sent via email allows you to monitor your order’s progress on the carrier’s website, so you know exactly where your package is and when it will be delivered.

Questions and Support

If you have questions about your order or our shipping policy, our customer service team is ready to assist! You can reach us at:

Email:  info@kelownafashion.com 

We aim to respond to all inquiries promptly and professionally.

Limitations and Exceptions

While we make every effort to meet estimated delivery times, unforeseen circumstances may occasionally cause delays. These include:

  • Customs processes

  • Adverse weather conditions

  • Force majeure situations

Kelowna Fashion is not responsible for such delays, but we appreciate your understanding and patience in these cases.

Conclusion

Kelowna Fashion is committed to providing an exceptional online shopping experience, including fast and reliable delivery. By following this shipping policy, we ensure that every customer receives their products as quickly as possible. For questions or additional information, please contact us at info@kelownafashion.com.